And to think I was just shortening links…

One of my clients is moving out of beta today and boy, have I learned a lot working with them.

Like most people, since Twitter became so important for business communications, I was shortening links to get the most from my 140 characters. But until I started working with the team at @SqueezeCMM, I was missing a big opportunity – I was just shortening my links with whatever tool I happened to think of in the moment –, tinyurl, etc. They did the job, I figured, and what more could I ask for? As it turns out, I could have asked for a LOT more.

My client, SqueezeCMM shortens links but they do a lot more. The founder, Jen Evans, is a content marketing pioneer, which means she was using blogs, whitepapers, infographics, slide decks and more to drive her customers’ businesses since before the term “content marketing” was coined. And to measure how well the content was doing the job, she used many different tools, like web analytics, social media analytics, email analytics… But she noticed a gap. The tools all measured how well a certain platform was performing (like a website or Twitter) but the customer’s content was hosted on many platforms and they were using many tools to promote it, so putting together meaningful data was a nightmare. Showing the value of the content and figuring out how to optimize it was impossible. There was no data for that. And many tools focus on when people SEE your content, not when they ACT on it by clicking links and signing up.

So Jen’s team invented SqueezeCMM. It’s a really powerful tool for marketers, especially those who promote a lot of links to a lot of platforms, but it’s pretty useful for bloggers and casual tweeters, too. For example, my SqueezeCMM reports show me which content resonates most with my audience on Twitter vs. my blog or Facebook and what’s most popular across all those. (Definitely #womenintech!) And it tells me which channels give me the best engagement (still Twitter, but with the detailed data I can figure out what to post to the others to get more action).


SqueezeCMM even tells me what day of the week is best for me to promote to each platform if I want people to click my links – and it’s not the same for my audience as the generic advice you can get online. I can even tell what day is best to promote different blogs based on when people are more likely to click thorough. Here’s a comparison of two blogs I’ve posted to frequently – one gets the most clicks on Mondays, the other on Tuesdays, regardless of when I post.


Here’s where it got really cool, though. When I guest blogged for a conference, I squeezed the links within my blog that they uploaded to their own site. I included links to their information page, some YouTube videos, and the conference presenter’s bio. As soon as they posted my blog to their site, SqueezeCMM started reporting to me when people were clicking on those links. I have no access to that website, so even if they have Google Analytics or Omniture, I wouldn’t get those reports, but I could still see that my post was generating user engagement and demonstrate that to the people who asked me to write for them. I also built “paths” on Squeeze so I could see how many people who clicked from their site to my site continued on to click through my calls to action. It’s easy to see how valuable this would be to someone spending a lot of money on generating and promoting content.

The marketers we’re supporting use a lot of channels – dozens, even hundreds of Twitter accounts, Facebook pages, Pinterest, Instagram, LinkedIn… Then there are paid ads, sponsored posts, 3rd party directories, even printed brochures. And they can all link to the same content assets on several different sites with links in the asset to other sites and assets. Their needs are much more complex than mine, so what SqueezeCMM does for them is even cooler.

Over the past few months, I’ve talked to a lot of users and incorporated their feedback into the new features we’re launching when we move out of beta today. So now it’s time to sit back, applaud the SqueezeCMM team on a job well done, and wait to see if the users love the new features as much as they love the core product. It’s been a wild ride, and there’s nothing quite like a launch. Happy Launch Day, Squeezers!

(You can try SqueezeCMM for free by signing up for Casual Squeezer plan at Let me know what you think.)


About Sandi_Jones
Technical marketer, product developer, geek, unconventional entrepreneur. I fell in love with technology in the mid-90's, found my inner geek, and never looked back.

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